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Returns and Exchanges

Instruments and Equipment
 

Undamaged instruments or equipment may be
returned within 30 days for a refund, exchange or credit.

Returned instruments and equipment are subject
to a service fee of 10% - 15% of each item returned,
to cover the the cost of cleaning & restocking.

Tracheostoma & Other Supplies
         ( Stoma covers, Filters, Tubes, Batteries etc )

Unopened products may be returned within
30 days, only if the original bag or package is
still sealed.
       (For safety and sanitary reasons, we cannot
         clean or re-sell any of these products
         if they were opened or used.)

A 10% service charge (minimum or $ 4.00)
applies to cover our re-stocking fees.

Links
Contact Us

Luminaud, Inc.
8688 Tyler Blvd.
Mentor, Ohio 44060

USA

800-255-3408 
440-255-9082

440-255-2250 - fax

e-mail:
info@luminaud.com

Hours

Monday - Friday
9:00am - 4:30pm
Eastern Time

Visits by appointment Only

WE CLOSE FOR ALL HOLIDAYS
including the day after Thanksgiving
and 2 weeks over Christmas/New Year.

Closed Dates - 2016
Nov 23, 24, 25 - Thanksgiving
Dec 6 - Inventory
Dec 19 - Jan 1 - Christmas , New Year


 

Tom, Dorothy and the staff of Luminaud inc. Thank you.